Who is Broadway Federal Bank?
Broadway Federal Bank was established in 1947. Broadway was established to address the struggles minorities faced in meeting their banking needs. We are proud to be celebrating our 60th anniversary this year. See our history and leaderhip pages for more information about Broadway.

Is my confidential information secure?
Yes. Broadway Federal Bank is a FDIC insured financial institution that takes privacy and security very seriously. We have state of the art technology. Please go to our Privacy and Security page for more information on Broadway’s policies.

Are there limitations on deposits?
The only deposit limitations would apply to Certificates of Deposit. All other types of accounts allow unlimited deposit frequency and amounts.

How can I make deposits?
We offer several convenient and safe ways to make deposits. Deposits can be made at:

• Any Broadway Federal branch location
• Broadway Federal ATMs
• Direct deposit (ACH credits or debits)
• Mail
• Phone transfers through Goldphone (1.323.935.2288)
• Transfers between Broadway Federal accounts through online banking

Are there limitations on withdrawals?
Withdrawal limitations apply to Certificates of Deposits only. Withdrawals can be made, however an early withdrawal penalty may be assessed.

How can I make a withdrawal?
All Checking and Savings accounts (excluding Certificates of Deposit) will have an ATM card. Withdrawals can be easily and conveniently made at:

• Any Broadway Federal branch location
• Broadway Federal ATMs
• ATMs with a MoneyPass symbol (locate a "surcharge free" ATM on our home web page)
• ATMs with a VISA, CIRRUS, or STAR symbol. (May not be "surcharge free")
• Mail
• Phone transfers through Goldphone at (1.323.935.2288)

How do I make a withdrawal from my Certificate of Deposit?
An early withdrawal penalty may be assessed. All Certificate of Deposit withdrawals must be made in person or by mail or fax so we may verify your identity.

Who can open an account online?
Individuals, 18 years of age or older. Presently, other types of ownership such as, corporations, partnerships, organizations, trusts and/or businesses cannot open an account online. However, we will be more than happy to assist them in person or by phone. If you are interested, please contact one of our local branches, call us at 310.412.3280, ext. 556 or send an email to onlinebanking@broadwayfederalbank.com.

Are you using a credit bureau or third party verification company prior to opening my account?
Currently, we do not run a credit report, but we do use ChexSystems, a third party verification company.

Are my online accounts insured?
Yes. All of Broadway Federal’s bank accounts are insured by FDIC for $250,000. Additional FDIC insurance may be obtained based on account vesting (ownership).

Will I receive a bank statement?
Yes. All online bank accounts receive monthly statements.

If I have questions, is there someone I can speak with before proceeding?
Yes. We’ll be more than happy to assist you. Please feel free to contact one of our online banking specialists at 310.412.3280, ext 556 or email us at onlinebanking@broadwayfederalbank.com.

How long does it take to complete a new account application online?
The application process should take less than 10 minutes. Please have your driver’s license and social security number available.

Once I submit an application, how long will it take to open my account?
We begin processing all new account applications by the next business day after you submit it online. Within 2 days of our receipt of your application, a confirmation email will be sent to you. Within 10 business days, we will mail you an Online Banking packet with account disclosures and a signature card. Once funds are received, your account will be "opened" and an account number generated. A receipt of your initial deposit (opening date) will be mailed to you.

Can I view my account online?
Once your account is opened and you’ve received your account number, you can sign up for online banking to view all activity on your account or use bill pay.

How do I sign up for Online Banking?
Simple. Go to Online Banking or click here. Follow the simple prompts to enroll. If you have any questions, please feel free to conact us by email at onlinebanking@broadwayfederalbank.com or call us at 310.412.3280, ext. 556.